Reverse logistics is the service of the settlement, consolidating, storing and recapture of the value of unsold goods.
Many years of experience in reverse logistics have enabled us to work out internal procedures of proper management of reverse logistics projects, including cooperation with retail points of sale. In the last year we have processed over 1,000,000 pieces of goods returned by Clients. We are familiar with the nature of the services related to return operations and we are happy to assist any firm in dealing with them.
Within the returns management operations we offer a wide range of services such as:
- collection of the returns from stores
- quantity control of returns
- quality control of returns
- consolidation of returns per index or goods category
- repacking of goods
- labelling the product with new labels
- recapturing of the commercial value of the product
- storage of returns
- dispatch to the Client
All the above specified services are rendered to the level of single items of goods.
All these operations enable our Clients to dispatch returned goods again.
Many of our Clients have entrusted us with the management of reverse logistics of their goods, managing, at the same time, their own central warehouse. In this case, they outsource only a particular service and not the entire set of logistics services.